Equipment Information

Maintenance

Regular maintenance extends the life of your equipment

Kitchen equipment is the lifeblood of your restaurant. If any appliance breaks down, it can spell disaster. One of the best ways to keep from happening is to properly maintain your asset. Periodic maintenance not only saves you money in the long run, it keeps your warranty in force and ensures your kitchen equipment is operating as efficiently as possible. The two most reasons why warranties are voided are improper installation and lack of maintenance. That’s is where ASCM-Kitchenpro can help.

ASCM-Kitchenpro is factory authorized to provide maintenance on most major brands of commercial kitchen equipment. Our technicians receive factory training in appliance and refrigeration maintenance.

Of course, preventive maintenance is everyone’s responsibility. We encourage your employees to learn basic & simple techniques they can employ to keep kitchen equipment working at peak efficiency in between schedule maintenance calls.

Maintenance Services

ASCM is proud to offer the most comprehensive preventive maintenance programs in the industry. When you hire us for periodic maintenance, you can rest assured your kitchen equipment will be regularly inspected and proper cared for. Our preventive maintenance program covers the following critical areas.

BASIC MAINTENANCE PACKAGE

NO MORE THAN 18 EQUIPMENT IN TOTAL

GAS EQUIPMENT

Clear Choke at Burner
Clear choke at Pilot
Fit and grease gas and pilot valve
Adjust burner flame

REFRIGERATION EQUIPMENT

Check and clean condenser
Check temperature control
Check refrigeration gas
Check and clean filter / ventilation

ICE MACHINE

Check machines for proper freeze cycles and harvest times
Check evaporator coil and fans for proper operation and cleanliness
Check condenser and fan for proper operation and cleanliness

COMBI STEAMER
Not included

ELECTRICAL EQUIPMENT

Check electrical connection
Check timing belt and gear system
Check electrical current leakage

$850.00 / Quarter

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STANDARD MAINTENANCE PACKAGE

NO MORE THAN 26 EQUIPMENT IN TOTAL

GAS EQUIPMENT

Clear Choke at Burner
Clear choke at Pilot
Fit and grease gas and pilot valve
Adjust burner flame
Calibrate thermostats
Clean and adjust pilots for burners and ovens and replace as needed

REFRIGERATION EQUIPMENT

Clean all coils, condenser, and evaporator
Check all fans and motors
Check and adjust refrigeration pressures and temps
Check & clean door gaskets

ICE MACHINE

Check machines for proper freeze cycles and harvest times
Check evaporator coil and fans for proper operation and cleanliness
Check condenser and fan for proper operation and cleanliness
Clean and delime as needed (generally every 1-3 months)

COMBI STEAMER

Check water level probes and clean as needed
Check all electrical connections and contactors
Clean and delime as needed (generally every 1-3 months)

ELECTRICAL EQUIPMENT

Check electrical connection
Check timing belt and gear system
Check electrical current leakage

$1950.00 / Quarter

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COMPREHENSIVE PACKAGE

NO MORE THAN 32 EQUIPMENT IN TOTAL

GAS EQUIPMENT

Calibrate thermostats
Clean burners and burner intakes as needed
Clean and adjust pilots for burners and ovens and replace as needed
Check pressure relief safety valves
Clean steamer water level sensors and drains
Check all electrical connections and contactors
Adjust oven door switches and closers

REFRIGERATION EQUIPMENT

Clean all coils, condenser, and evaporator
Check all fans and motors
Check and adjust refrigeration pressures and temps
Check and replace door gaskets as needed
Check and adjust walk-in door closers as needed
Check all condensation drain lines
Install disposable filters and replace as needed

ICE MACHINE

Check machines for proper freeze cycles and harvest times
Check evaporator coil and fans for proper operation and cleanliness
Check condenser and fan for proper operation and cleanliness
Clean and delime as needed (generally every 1-3 months)
Top-up freon gas as and when needed (only 134A or R404)

COMBI STEAMER

Check water level probes and clean as needed
Check all electrical connections and contactors
Clean and delime as needed (generally every 1-3 months)
Check water filter cartridges and replace as needed

ELECTRICAL EQUIPMENT

Check electrical connection
Check timing belt and gear system
Check electrical current leakage
Inclusive of deep cleaning

$2900.00 / Quarter

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ASCM offers a number of flexible and responsive maintenance contracts to keep your equipment in top condition. A maintenance contract allows us to be proactive and perform needed service before problems arises. Alternatively, customer can customized their own maintenance package. Contact us for more information.

Requesting Service

To schedule service, simply fill out our convenient Service Request Form and submit it. Online request are answered within 24 hours. If you have an emergency, please call us directly at 8448 7399 (temporary).

Non-emergency service or repair

If your equipment needs service, and this is not an emergency, please fill up the form below and submit it. Once we receive your request, we will attempt to determine if your unit is still under Manufacturer’s warranty. You are responsible for any charges that are not covered under warranty. An estimate of such charges (if any) will be disclosed to you in writing prior to performing any services.
We make every effort to respond to non-emergency service request and provide estimates within 24 hours. If you have not received an estimate within that time, or if you have any questions, please call _____________

Online Service Request (non-emergencies only)